Sense Of Custom
3577 Refugee Rd, COLUMBUS, OH 43232.
OUR RETURNS & EXCHANGES POLICY
If you're not happy, we're not happy! At SenseOfCustom, we aim to please, so if you're not completely pleased with your order, we'll do whatever we can to make it better!
Read our policy below, follow the steps for the type of transaction you want to make, and remember, you can always contact us with any additional order or product-related questions or issues!
All returns and exchange packages must be received back with original packing within 14 days of the date your order has been delivered. For international orders, packages must be received within 30 days of the date you received your order.
Returns and exchange are processed within 5-7 business days after we received the return package.
Refunds can only be issued to your original payment method. We are unable to switch refunds to a new or different payment method other than what was originally used on your order.
Shipping is non-refundable, except in cases where we have made a shipping error.
The following items are non-refundable (exchangeable):
Returns received after 14 days of the original order received date
Returns received in damaged or worn condition
Items that are final sale and cannot be returned or exchanged