This purse is nice. It doesn’t come with a box or tags but it does come with a dust bag. The zipper was a little difficult but once you use it a couple times it’s fine. The good: the strap that they sent is sturdy. The color of the purse is gorgeous. The purse feels good and looks good. The bad: The snakeskin stripe isn’t real, you can look at the purse and tell but it’s not a dealbreaker for me. The bottom line: I like the purse. I’ve gotten compliments on it and I intend on buying another one in brown.