Mail returns to: 32 Fox Hollow Rd, Downingtown, PA 19335.
* Email shopping@wanelo.com for all support *
RETURNS & EXCHANGES
Items purchased from CUTE are eligible for a full refund if returned within thirty (30) days of purchase or exchange.
When returning swimwear and lingerie the return package must be postmarked within fourteen (14) days of delivery.
Returns/exchanges are processed within 5 business days.
You will be notified via email once your return/exchange has processed.
RETURN & EXCHANGE CONDITIONS
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition:
Swimwear and lingerie: Please try on over underwear for sanitary reasons. Do not remove protective slip.
Tops and Dresses: Please be careful of makeup or deodorant rubbing off on the garment.
Shipping Charges: Shipping charges on expedited orders are not refundable. The cost of shipping will be deducted from your refund.
WRONG / DAMAGED / DEFECTIVE ITEMS: In the unlikely event that you received the wrong or damaged items,please contact customer service immediately. we will promptly send you a replacement or issue you a full refund, you will not be charged any additional shipping or handling fees for replacement shipments.Read full policy
