There is a 15% restocking fee on any returns, cancellations, refunds, or exchanges OR the customer can choose to have the full value, not including shipping and taxes, applied to a Gift Card. This is not negotiable due to our “on demand”, aka “made to order”, process. Once a customer places an order, we manufacture, and then fulfill. Your order is a binding contract which dictates to us to make what you as a customer want to receive.
We will not process returns, cancellations, refunds, or exchanges for the following:
“White marks” on our all over print products
Product(s) being shipped to a not-current address
Orders which have been delivered for longer than 14 day period
Any "Mystery Package" - our definition for a return that has not been approved by our team.