We hope you love what you’ve ordered, but if there’s an issue or you’re not 100% satisfied, return your item(s) to the nearest Hot Topic store, or by mail using the self-serve return form located on our website.
All clearance items purchased on Hottopic.com are final sales and cannot be exchanged or returned.
Merchandise cannot be returned if washed or worn and must be in original packaging.
For hygiene reasons, we don’t accept exchanges or returns of earrings, cosmetics, panties, lingerie sets, tights or similar intimate items. These items are final sale and cannot be returned for exchange, credit or refund.
Exchanges/returns must be initiated within the window stated on the front of your receipt. Hot Topic items sell quickly, so contact us as soon as possible to make exchanges.